EasyCare — Case Study | Hexacod

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Outline

• EasyCare
• About this project
• Key features & capabilities
• Resident Records Management
• Staff Scheduling
• Medication Administration
• Activities & Wellbeing
• Compliance & Reporting
• Family Portal
• Challenges we solved
• Tech stack used
• What was delivered

Extracted content

SaaSEasyCareBetter care through smarter managementComprehensive care home management system streamlining daily operations — resident records, schedules, medication, activities, compliance tracking, and real-time reporting.Timeline6 monthsClientHealthcare & Social CarePlatformsWeb, TabletStart a projectAll projects60%Reduction in admin time100%CQC compliance coverageZeroMissed medication incidents15minDaily reporting time savedProject OverviewAbout this projectEasyCare is a purpose-built management platform for residential care facilities that replaces paper-based and fragmented digital records with a single, unified system. Care managers, nursing staff, and administrators all have role-appropriate access to the same real-time data — eliminating the communication gaps and documentation delays that create compliance risk and reduce care quality. The system was designed in close collaboration with care home managers and CQC compliance consultants to ensure it meets regulatory requirements out of the box.What We BuiltKey features & capabilities01Resident Records ManagementComprehensive digital profiles for every resident — medical history, care plans, GP contacts, next-of-kin, risk assessments, dietary requirements, and preferences — all accessible in seconds with full audit trails.02Staff SchedulingDrag-and-drop rota management with automatic conflict detection, qualification checks, and staff-to-resident ratio monitoring. Shift handover notes are captured digitally and visible to incoming staff instantly.03Medication AdministrationDigital Medication Administration Record (MAR) with barcode scanning for drug verification, dose tracking, PRN protocols, and automatic alerts for missed or refused medications — eliminating handwriting errors.04Activities & WellbeingActivity scheduling and attendance recording for group and individual sessions. Staff log resident engagement and mood observations — providing evidence of person-centred care for inspections.05Compliance & ReportingBuilt-in compliance frameworks aligned to CQC standards. Automatic generation of daily, weekly, and monthly reports. Incident logging, safeguarding workflows, and duty-of-candour documentation all included.06Family PortalSecure portal for family members to view their relative's activities, care notes, and wellbeing updates. Reduces phone enquiries to the care home by 50% while improving family confidence in the quality of care.Problem → SolutionChallenges we solvedChallengeStaff spent 2–3 hours daily on paper documentation, time that could be spent delivering care.SolutionDigitised all documentation workflows with mobile-first forms that take seconds to complete. Documentation time reduced by 60%, freeing over 500 staff hours per month across the facility.ChallengeMedication administration errors were occurring due to illegible handwriting on paper MARs.SolutionImplemented a digital MAR with barcode drug verification and mandatory confirmation steps — zero medication errors have occurred since go-live.ChallengeCQC inspections required weeks of report preparation, pulling managers away from their roles.SolutionAll CQC-required data is captured continuously and reportable instantly. The facility achieved an 'Outstanding' rating at their most recent inspection, citing the system