Shop Sphere — Case Study | Hexacod

Source page

Read the original document here: https://hexacod.co.uk/projects/shopsphere. The extract below is taken from that page so crawlers can understand the topic before following the source link.

Outline

• Shop Sphere
• About this project
• Key features & capabilities
• High-Performance Storefront
• Full Inventory Management
• Secure Payment Integration
• Reporting & Analytics Dashboard
• Customer Mobile App
• Admin Mobile App
• Challenges we solved
• Tech stack used
• What was delivered

Extracted content

E-CommerceShop SphereA complete commerce ecosystem built to scaleEnterprise-grade online shopping platform with full inventory management, payment integration, reporting dashboards, and native mobile apps for customers and admins.Timeline7 monthsClientRetail & E-CommercePlatformsWeb, iOS, AndroidStart a projectAll projects3×Increase in conversion rate10K+Active SKUs managed0.8sAverage page load time99.95%Platform uptimeProject OverviewAbout this projectShop Sphere is a fully custom enterprise e-commerce platform built to handle the complexity of large retail operations — thousands of SKUs, multiple warehouses, dynamic pricing, and high-volume flash sales. It replaces a legacy system that was costing the client significant revenue through slow load times and poor mobile experience. The platform includes a customer storefront, admin portal, inventory management system, and two native mobile apps — all sharing a single backend API.What We BuiltKey features & capabilities01High-Performance StorefrontNext.js 14 storefront with server-side rendering and ISR delivering sub-second page loads. Product pages, search, and checkout are optimised for Core Web Vitals — delivering the fast, smooth experience that converts browsers into buyers.02Full Inventory ManagementMulti-warehouse inventory system tracking stock levels in real time across locations. Automatic low-stock alerts, purchase order generation, supplier management, and barcode scanning via the admin mobile app.03Secure Payment IntegrationStripe-powered checkout supporting cards, Apple Pay, Google Pay, and PayPal. PCI-compliant token-based payment processing with subscription billing support, refunds, and dispute management.04Reporting & Analytics DashboardComprehensive admin dashboard with live sales data, revenue trends, product performance, customer LTV, abandoned cart analysis, and inventory forecasting — all exportable to CSV and PDF.05Customer Mobile AppReact Native app for iOS and Android with full product browsing, personalised recommendations, saved wishlists, order tracking, and push notifications for offers, dispatch, and delivery updates.06Admin Mobile AppDedicated admin app for inventory management on the go — scan barcodes, update stock, process refunds, view orders, and communicate with the fulfilment team from anywhere.Problem → SolutionChallenges we solvedChallengeLegacy platform took 8–12 seconds to load product pages, causing a 60% bounce rate.SolutionRebuilt on Next.js with ISR, CDN caching, and image optimisation — reducing page load to under 0.8 seconds and immediately improving conversion rate by 3×.ChallengeInventory was tracked in a spreadsheet, causing overselling and stockouts during peak periods.SolutionBuilt a real-time inventory engine with row-level locking to prevent overselling, automatic restock alerts, and a multi-warehouse view that the warehouse team can operate via mobile app.ChallengeNo mobile presence despite 65% of traffic coming from mobile devices.SolutionLaunched two React Native apps (customer & admin) within the project timeline, sharing 80% of business logic with the web backend